FAQs

FREQUENTLY ASKED QUESTIONS

    • CONTACT INFORMATION: Please email becerroranchwear@gmail.com with any question or concerns.
    • ORDERS SHIPPED: We use USPS for shipping. Depending on T-shirt DESIGN and accessories a standard 5-10 business days for fulfillment and shipping. Once package is sent we provide customers with USPS tracking information. Once tracking number is provided, Becerro Brand "Ranch Wear" is not responsible for any lost packages, delayed delivery, or any other issues once your order leaves our warehouse.
    • HOW LONG UNTIL I RECIEVE MY ORDER: Becerro Brand "Ranch Wear" T-shirts and accessories take a standard 5-10 business days for fulfillment and shipping. Once package is sent we provide customers with USPS tracking information. Once tracking number is provided, Becerro Brand "Ranch Wear" is not responsible for any lost packages, delayed delivery, or any other issues once your order leaves our warehouse.
    • WHAT PAYMENT METHOD DO YOU ACCEPT: Becerro Brand "Ranch Wear" offers several payment options for your convenience. We accept Visa, MasterCard, Discover and American Express credit cards. We also accept PayPal, Amazon Pay, and Google Pay.
    • TRACK MY ORDER: Track your order with tracking number provided in SHIPPING NOTIFICATION E-MAIL. (Please allow for up to 2-4 business days for processing from when you place your order for the status to update email)

    • CAN I CHANGE OR CANCEL MY ORDER: If you wish to modify or cancel your order, please email becerroranchwear@gmail.com within the same day of placing your order for a full refund, if after midnight (12am) you still wish to cancel your order we can provide in store e-credit for total paid. NO CANCELATIONS DURING SALES ARE ACCEPTED. Orders that have been shipped, will no longer be available to update. 

    • RETURNS & EXCHANGES: Becerro Brand "Ranch Wear" offers exchanges within 7 days for store E-Credit with total paid before shipping and taxes for use on a future purchase that is redeemable on site; only if item(s) is unworn and in original condition. Becerro Brand "Ranch Wear" will not accept any items with any signs of wear (includes dirt, makeup, pet hair, smoke smell etc) or original packaging. Please email us regarding any returns or exchanges, damaged or used items are not returnable.